![]() Under Support, check the expiry date for your maintenance plan.īy June 30th, 2018, Moneris will upgrade the firmware of their payment terminals to version 11.20.On your Lightspeed Server computer, click Apple menu > System Preferences> Lightspeed Server icon.To verify the expiry date of your maintenance plan: If your maintenance plan is not compatible with the OnSite version you wish to upgrade to, please email your Sales Account Manager directly or to the Sales department at Alternatively, you can contact our OnSite Support team as they can coordinate a phone transfer or a callback request. This table shows the OnSite version that you're eligible for based on your maintenance plan. The version to which you can upgrade OnSite depends on the when you subscribed to your maintenance plan. Payment Card Industry Data Security Standards (PCI-DSS) requirements prevent Lightspeed from providing assistance or advice about networking or firewall configurations. ![]() For information about firewalls and their configuration, we recommend that you seek assistance from network specialists. This lets OnSite clients connect to the OpenBase database that powers OnSite. To enable connections to OnSite 2.9.2 and earlier through a firewall, you must configure the firewall to allow connections from TCP ports 20221-20230. This is the TCP port that must be configured to allow incoming connections for OnSite clients.
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